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Pet Care ERP

Petcare & Veterinary

The Clinic Operating System for Indian Vet Hospitals

A multi-clinic veterinary practice-management platform — patient EMR, appointments, GST billing, pharmacy with batch & expiry, in-patient (IPD) admissions, lab orders with species-specific reference ranges, and WhatsApp / SMS / email reminders for pet parents.

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Staff roles supported

Appointment types

Lab test categories

Hosting options

Why teams pick Pet Care ERP

Pet Care ERP is a clinic operating system built for the way Indian vet hospitals actually work. It replaces paper case files, scattered Excel sheets and disconnected billing tools with one auditable system. Every patient record, vital, prescription, vaccine, lab order, surgery note, IPD chart, bill and reminder lives in one place — every change attributed to a user, nothing permanently deleted. Receptionists, vets, technicians, pharmacists and accountants each see the slice they need, secured by role-based access and per-branch permissions. Bills are GST-compliant out of the box (CGST/SGST for intra-state, IGST for inter-state, HSN per item), pharmacy stock auto-deducts when prescriptions are dispensed, and pet parents receive vaccine and follow-up reminders by WhatsApp, SMS or email. Pet parents themselves can log into a customer portal with phone-OTP to view their pet’s records, bills and certificates. Multi-branch chains get one consolidated dashboard. Built on a modern Django + React stack and hosted exactly where you choose — cloud, your own clinic computers, or a dedicated bare-metal server.

How Pet Care ERP actually helps your business

No jargon. Here is what changes for you in plain language.

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Less paper, more clarity

Replace stacks of OPD case files, register books and Excel sheets with one searchable system. The full medical history of any pet — every visit, vaccine, lab, prescription and bill — opens in seconds.

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Auto stock-control

Stop losing pharmacy stock

Stock auto-deducts the moment a prescription is dispensed. Batch and expiry tracking flags soon-to-expire medicines. Low-stock alerts fire before you run out — not after.

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Pet parents stay engaged

Vaccine reminders go automatically by WhatsApp, SMS or email. Pet parents log into a portal with phone-OTP to see records, bills and certificates — no calls to the clinic for routine questions.

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Vets reclaim hours every week

One screen for history, vitals, examination, diagnosis, prescription, vaccine and follow-up. Lab values flagged with species-specific ranges so a 12 kg dog and a 4 kg cat are read correctly without flipping reference tables.

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No more billing errors

GST is calculated automatically per item. Discounts, partial payments, refunds and split bills (consult + pharmacy) are tracked cleanly. Day-end revenue closes itself.

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Compliance you can defend

Soft-delete with audit trail, role-based access, encrypted data at rest and in transit, vet registration tracking, India-resident hosting by default — designed so you can answer any audit calmly.

Deep domain knowledge

Engineers who actually understand a vet clinic

Pet Care ERP is not a generic dashboard repurposed for clinics. It was designed against real veterinary workflows — OPD queues, vital signs by species, lab reference ranges that differ between dogs and cats, IPD wards with daily charting, GST nuances per state, pharmacy batches that expire on different dates, and pet-parent reminders that have to land on WhatsApp because email isn’t how India operates. Our engineers have spent months alongside practising vets, receptionists and clinic owners to make every screen feel obvious.

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Clinical Workflows

OPD case sheet with vitals, history & exam
Differential diagnosis and prognosis
Surgery records and procedure logs
IPD with shift-wise charting
Vaccination protocols by species

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Pharmacy & Stock

Batch, serial and lot tracking
Expiry & low-stock alerting
UoM conversion (g↔kg, ml↔L, pack→unit)
Auto-deduction tied to prescriptions
Vendor and PO with GST

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Finance & Compliance

CGST / SGST / IGST with HSN per item
Cash / card / UPI / online / insurance
Partial payments and refund workflows
Audit trail on every create / edit / delete
India-resident hosting & DPDPA-aligned

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Engagement & Multi-Clinic

WhatsApp / SMS / email reminders
Pet-parent OTP portal
Branch-level RBAC for chains
Vet credentials & registration tracking
Consolidated dashboards across clinics

Built for India

Made for the way India actually works

WhatsApp, UPI, GST, Aadhaar, regional languages, slow networks — handled out of the box.

GST-Compliant Invoicing

CGST / SGST for intra-state, IGST for inter-state, HSN per item, line-item tax breakdown, partial payments and refund workflows — built in, not a bolt-on.

WhatsApp / SMS / Email Reminders

Vaccine due, follow-up, appointment, medication-refill — go through the channel each pet parent prefers. India-friendly templates that work even on basic phones.

UPI & Indian Payment Modes

Record payments via UPI, cards, cash, online and insurance with one tap. GST-ready receipts generated instantly. Splits across consult + pharmacy supported.

Multi-Clinic Branch Mapping

A single Adanas account maps to all your branches with role-based access per clinic — designed for Indian vet groups expanding across cities and states.

Vet Registration Tracking

Each veterinarian’s qualifications and state-council registration number stored with the staff record — needed for Indian regulatory compliance and pharmacy oversight.

Audit Trail & Soft Delete

Every create, update and delete is logged with user attribution and timestamp. Nothing is permanently deleted — recover any record. DPDPA-aligned data handling.

Built for everyone on your team

See how Pet Care ERP delivers for every stakeholder.

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Veterinarians

Full medical history in one screen
Lab values flagged with species ranges
Practise from desktop, tablet or phone

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Clinic Owners

Real-time revenue & branch comparison
Inventory loss prevention with batch tracking
Vet credentials & audit trail in one place

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Front-Desk Staff

One screen for booking, check-in & billing
Auto reminders cut no-shows
Walk-in queue without paper

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Pet Parents

Log in with phone-OTP — view pet records
Never miss a vaccine reminder
Bills, prescriptions & certificates instantly

Pet Care ERP features at a glance

Everything your institution needs, built into one powerful, AI-native platform.

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Patient Records & EMR

Full pet medical record — species, breed, age, weight, allergies, owner contact, complete visit history, vitals, examination findings, diagnosis, treatment plan, prognosis. Soft-delete with full audit trail — nothing gets permanently lost, every change has a user attribution.

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Smart Appointments

Nine appointment types (checkup, vaccination, surgery, emergency, grooming, dental, follow-up and more), walk-in queue, check-in / check-out flow, status tracking — scheduled, confirmed, in-progress, completed, no-show, cancelled.

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Prescriptions & Pharmacy

Prescribe drugs with dosage, route (oral / injection / IV / topical), schedule (morning / afternoon / evening / night / SOS) and duration. Inventory deducts automatically on dispense — stock, batch and expiry stay accurate without re-entering anything.

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Lab with Species Ranges

Hematology, biochemistry, urinalysis, microbiology, imaging, parasitology, serology, cytology and histopathology — each with species-specific normal ranges so abnormal values are flagged correctly for dogs, cats, rabbits and exotics.

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IPD with Daily Charting

Admit patients, allocate ward (general / ICU / isolation / recovery), assign cage or room, log vitals every shift, fluid intake / output, medication administration, nursing notes — through to discharge summary.

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GST-Ready Billing

CGST / SGST for intra-state, IGST for inter-state, HSN codes per item, line-item tax. Cash, card, UPI, online and insurance payments. Discounts as percentage or fixed value, partial-payment tracking, refund and cancellation workflows.

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Vaccination & Certificates

Pre-built species-specific vaccination schedules (dogs, cats, rabbits) with dose intervals, automatic reminders to pet parents, and vaccination, fitness and travel-health certificates generated from the same record.

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Multi-Clinic Operations

Built for chains from day one. Branch-level RBAC, central reporting, vet credentials and registration numbers tracked per clinic, inter-branch stock visibility — so a vet group running 3, 8 or 50 clinics sees one consolidated picture.

Where your software lives — your choice

Cloud, on-premises, or your own dedicated server

Most agencies decide for you. We don't. Pick what fits your data sensitivity, performance need, and budget — we'll handle the rest.

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Cloud Hosting (We Manage It)

Pet Care ERP runs on cloud servers in India (Mumbai, Hyderabad or Pune). We handle setup, security, backups and upgrades — your team just opens the browser. Easiest option, fastest to launch, lowest setup cost. Perfect for solo clinics and growing 2–5 clinic groups.

Best for: solo vets, small chains, mobile clinics, anyone who wants zero IT overhead

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On-Premises (Inside Your Clinic)

We install Pet Care ERP on a server inside your clinic or hospital. Your patient records and bills never leave your premises. We provide remote support and updates — you keep the hardware, the data and the keys.

Best for: clinics that want medical data to physically stay on-site, hospitals in low-internet areas, owners who prefer on-prem

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Bare Metal (Dedicated Server)

A dedicated physical server — not shared with anyone else — placed in a data centre you trust. Maximum performance, maximum control. Perfect for vet groups handling tens of thousands of patient records and high concurrent users across many branches.

Best for: large vet hospitals, multi-state chains, groups with 10+ clinics, anyone serving high IPD volume

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Hybrid (Mix and Match)

Sensitive medical data stays on-premises or on bare metal, while public-facing parts (online booking, pet-parent portal, reminders) run on the cloud. Best of both worlds for chains that want both control and reach.

Best for: regulated chains, multi-city groups, hospitals balancing privacy with online accessibility

Not sure which one? Free 30-minute call. We'll look at your data, your budget and your compliance needs, and recommend an option in plain language — no upsell.