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Maintenance & Managed Support

24/7 SRE, Patches, Feature Velocity

Ongoing support retainers — security patches, bug fixes, feature velocity, and monitoring — so your product just keeps getting better.

<15 min
First-response SLA
24/7
Coverage
3+ yrs
Typical tenure
Monthly
Reporting

How we deliver

Software is never finished. Our managed support retainers keep your product healthy, secure, and evolving. We patch dependencies, monitor performance, triage incidents on-call, and ship a steady stream of features and fixes. You get a dedicated collaboration channel, a monthly product report, and predictable budgets.

What's included

Comprehensive capabilities delivered with every engagement.

Dedicated support engineer
Weekly security patch cycle
Bug triage & resolution SLAs
Performance monitoring & tuning
Feature velocity retainer
Incident response & post-mortems
Database maintenance & backups
Quarterly architecture reviews

What you walk away with

Tangible deliverables at the end of the engagement.

SLA & playbook
Monthly reports
Patch logs
Incident post-mortems
Feature releases

How we work

Five phases, weekly demos, full transparency.

01

Discovery

Audit, requirements, success metrics.

02

Design

Flows, wireframes, high-fidelity Figma.

03

Build

Weekly demos, preview deploys.

04

Launch

Data migration, training, hypercare.

05

Evolve

Roadmap, SRE, feature velocity.

Related services

Other engineering capabilities under Adanas Build.

Ready to get started?

Let's talk about your maintenance & managed support needs. Free 30-minute discovery call with a senior strategist.